SWOT ANALYSIS
Strengths
It is a tool that identifies the strengths, weaknesses, opportunities and threats of an organization. Specifically, SWOT is a basic, straightforward model that assesses what an organization can and cannot do as well as its potential opportunities and threats. Once this is completed, SWOT analysis determines what may assist the firm in accomplishing its objectives, and what obstacles must be overcome or minimized to achieve desired results.
When there are well skilled trained workers there is mannerism enhanced in our resort as well, disciplinary is well maintained. Ex, staff could communicate fluently with the tourists and cater their essentials directly without a hassle.
This could be a strength for our resort as we could fulfill/ satisfy our customer expectations more quickly without delay. Where even the customers would like too..
And also, for our activities like paint balling and water rafting we could allocate some trained knowleagable staff where they know exactly how to handle in specific circumstances without letting down our customer trust. These trained guides could show interesting places in kithulgala when in a boat ride and the exact routes in the surrounding.
Provision of insurance policies:
Since, our resort is much linked with many events rafting , mountain cycling rides, boat rides, paint ball. It is a risk factor which is involved for our guests. Therefore, we do have to have greater concern specially about their security. So, with the assistance of this policy, we can minimize the risks as if a damage occurs we they could claim for insurance. This could be a plus point for the resort as in it minimizes the risk factor whereas, for customers they are secure and they could have a happy stay and a ride.
Strengths
It is a tool that identifies the strengths, weaknesses, opportunities and threats of an organization. Specifically, SWOT is a basic, straightforward model that assesses what an organization can and cannot do as well as its potential opportunities and threats. Once this is completed, SWOT analysis determines what may assist the firm in accomplishing its objectives, and what obstacles must be overcome or minimized to achieve desired results.
- Skilled and experienced employees:
When there are well skilled trained workers there is mannerism enhanced in our resort as well, disciplinary is well maintained. Ex, staff could communicate fluently with the tourists and cater their essentials directly without a hassle.
This could be a strength for our resort as we could fulfill/ satisfy our customer expectations more quickly without delay. Where even the customers would like too..
And also, for our activities like paint balling and water rafting we could allocate some trained knowleagable staff where they know exactly how to handle in specific circumstances without letting down our customer trust. These trained guides could show interesting places in kithulgala when in a boat ride and the exact routes in the surrounding.
- Diversified services:
Provision of insurance policies:
Since, our resort is much linked with many events rafting , mountain cycling rides, boat rides, paint ball. It is a risk factor which is involved for our guests. Therefore, we do have to have greater concern specially about their security. So, with the assistance of this policy, we can minimize the risks as if a damage occurs we they could claim for insurance. This could be a plus point for the resort as in it minimizes the risk factor whereas, for customers they are secure and they could have a happy stay and a ride.
- Customer care:
We do always care about our guests safety. Ex, providing of safety jackets which are in good condition for the boat rides. Since, we have some events like the river rafting and boat rides/trips we do need the necessity of safety jackets. Therefore, we do provide good clean jackets for guests. so, even the guests will have a good ride and a safety ride while enjoying .
Another service, Facilities like spa-genuine herbal ayurvedic treatments in an eco-friendly environment can be arranged with good looking and well trained and experienced therapists. Which will give you fully accomplished treatment with personalized individual attention.
- High technology:
Facilities like wifi are provided. New equipments provided for rafting and new boats provided for boat trips with facilities included.
Wireless energy management support for laptops, desktop and handhelds.
- Location of the resort:
Lastly, another strength : customers will feel confident because, the hotel is approved by the tourist board which is another strength for us, we could attract more tourists/localists. And also, it will attract investors because it is internationally approved by foreign/locals.